Are you dissatisfied with the quality of service from your cleaning company?
Do you feel it’s time to cancel your contract and find a better cleaning provider?
If this describes your situation, you probably have concerns. What if the new company doesn’t meet your expectations either? Can you improve the current service before making a change? What’s the best process for moving on to a new cleaning provider?
These are common questions, and many have faced the same issues before. Here’s a simple, four-step approach to help you make a smooth switch from your current cleaning service to a new one.
Step 1: Review Your Current Contract
The first step is to take a close look at the contract you have with your cleaning company. Check if there’s a fixed term and when it expires. Be sure to understand the process for canceling the agreement.
This knowledge will give you a clear sense of your options and how soon you can act. Understanding the cancellation terms will help you plan your next steps with confidence.
Step 2: Communicate with Your Cleaning Company
If you’ve already made up your mind to change companies, you might skip this step. But if there’s a chance the current provider can improve, it could be worth having an open conversation with them about the issues and what you expect moving forward.
While you explore other options, this discussion might lead to temporary improvements until you find the right replacement.
Step 3: Get Quotes from New Janitorial Services
Now it’s time to start gathering proposals from other cleaning companies. Put together a clear set of expectations and provide a detailed scope of work to the vendors you invite to bid.
Be sure to check that the companies you’re considering have experience with facilities similar to yours. Ask them for references and find out how many man-hours they plan to allocate to your site so you can compare bids accurately.
Once you’ve selected a new cleaning company, ask them to be prepared for an early start in case your current provider stops service before the scheduled transition.
Step 4: Provide Notice to Your Current Cleaning Service
Most contracts for janitorial services require a 30-day notice for cancellation, though some may require more time. Make sure to align your cancellation notice with the start date of the new company so there are no service gaps. Ideally, have the new provider ready to begin sooner if your current company ends services early.
By following these steps, you can switch cleaning companies smoothly, ensuring your facility continues to receive the attention it needs without any unnecessary disruptions.